Death Claim: Documents Needed
- Original policy contract / certificate wordings
- Death Claim Form
- Doctor’s Statement (when necessary)
- Certified copy of death certificate
- Certified copy of deceased’s IC as evidence of age if proof has not been received before
- Post Mortem report (where available)
- Certified copy of proof of relationship (e.g. Marriage certificate/birth certificate and etc.)
- Certified copy of claimant’s IC
- Certified copy of police report if death is due to accident
- Consent letter for medical report extraction
- Certified copy of Burial Certificate (when necessary)
- Certified ‘Sijil Faraid’/Letter of Administration (if applicable)
- Other supporting documents (if applicable)
Death Claim: FAQ
https://www.etiqa.com.my/v2/tuntutan/nyawa-keluarga
Critical Illness Claim: Documents Needed
- Original policy contract / certificate wordings (when necessary)
- Certified copy of assured’s IC as evidence of age if proof has not been received before (when necessary)
- Medical report
- Critical Illness claim form
- Consent letter for medical report extraction
- Other supporting document (if applicable)
Personal Accident Rider / Dismemberment / PPD Claim: Documents Needed
- Accident Claim Form
- Medical report
- Certified copy of police report
- Certified copy of assured’s IC as evidence of age if proof has not been received before (when necessary)
- Close-up photograph as proof of loss/Full photo of claimant
- Consent letter for medical report extraction
- Other supporting documents (if applicable)
Accident Indemnity Rider (AIR/AIS/CPAB/CAB) Claim: Documents Needed
- Accident Claim Form
- Medical report (only for claim of more than RM300)
- Certified copy of medical chits/attendance report (when necessary)
- Police report (if applicable)
- Consent letter for medical report extraction
- Letter from employer/SOCSO confirming the accident
- Other supporting documents (if applicable)
Other Benefits Claim: Documents Needed
- Cancer screening Reimbursement (Female plan)
- Original receipt / bills
- Baby Bonus
- HB Claim Form
- Certified copy of baby’s birth certificate